Crucial Accountability

** Please Note: There is still time to register! **

Building on the skills taught in Crucial Conversations, Crucial Accountability teaches a step-by-step process and new skills to enhance accountability, improve performance, and ensure execution.

Participants learn how to talk about violated expectations in a way that yields two-way accountability and allows further progress to be made.

Consistent application of the skills leads to faster problem solving, decision making, and conflict resolution.

When issues are resolved and focus is restored, productivity increases, relationships are strengthened, and high-performance cultures are formed.

Target Audience: Anyone that has already taken Crucial Conversations ® and wants to build on those skills and is a Member of Pillar Nonprofit Network.

**Only members of Pillar Nonprofit Network can attend. Members include paid staff, volunteers and board members of our member organizations. You can see a list of our members here. Interested in becoming an individual member? Learn more here. If you have any questions about membership, please get in touch with

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About the presenter: 


Wendy Arnott is a VitalSmarts certified Master Trainer and draws on her not-for-profit leadership and 20 years in health care when leading training for all audiences.   As an organizational trainer and consultant, she has designed and facilitated courses, workshops and presentations for leaders, board members and direct service providers.  She uses her experience and understanding of the not-for-profit/health care context to facilitate participant learning and skill development. 

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