Crucial Conversations - Summer 2020

Crucial Conversations ® Training 

PLEASE NOTE: This training takes place over 2 full days July 13 & 20

Tools for Talking When Stakes are High.
Crucial Conversations Training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong.

Participants learn the dialogue skills demonstrated by top performers—skills that help you talk with anyone about anything to reach alignment and agreement on important matters.

These skills turn in to behaviours that improve decision making, commitment to action, productivity, and relationships.

Consistent behaviours lead to organizations, teams, and individuals developing high-performance cultures based on trust and respect.

Target Audience: Anyone interested in learning skills for high stakes interactions. 

*Registration fee includes 2 full days of training - lunch and course materials

**Registration & payment need to be received by June 19, 2020

***After June 19 , no cancellations or refunds will be permitted; however a substitute participant will be accepted

****Only members of Pillar Nonprofit Network can attend (due to specific licensing permissions). Members include paid staff, volunteers and board members of our member organizations. You can see a list of our members here. Interested in becoming a member? Membership is available to nonprofits, businesses and individuals. Learn more here, and if you have any questions about membership, please get in touch with

For more about this training please click here.

About the presenter: 

An international consultant and thought leader in culture change, Wendy Arnott is set apart by her ability to integrate her varied professional experiences into training and the VitalSmarts materials, adding value for the participants. She has helped design and develop large organizational cultural change, impacting over ten thousand employees. 

Wendy inspires change by meeting people where they are at and engaging to help participants elevate their current practice. She does this in a way that is knowledgeable, safe, and fun. Participants experience the sense that they are adding to the knowledge they brought to the training so they can make their next improvement. She is comfortable doing this with all manner of audiences, across industries and levels of responsibility. She takes concerns seriously and holds them lightly as she partners with people to find sound, workable, practical behavioral improvements—through training or in speeches/presentations.  

Thank you to our 2020 Professional Development Sponsors:

Western Continuing Studies and Fanshawe Corporate Training Solutions

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