FULL TIME EMERGENCY SHELTER COUNSELLORS

Violence Against Women Services Elgin County delivers 24-hour Drop-In Counselling; 24 Hour Community Help Line; 24 Hour Emergency Shelter; Community Based Care & Counselling for women who have been abused; women who have been sexually assaulted; children who have witnessed abuse; and Prevention Through Education programs. Help is immediate, respectful, and compassionate. Each year over 2,000 people find the help they seek.

Our team is looking for skilled candidates with a steady presence and strong work ethic to join our agency as Full Time Emergency Shelter Counsellors.

 Work is in person at Women’s Place Elgin’s Emergency Shelter in St. Thomas which serves women and children from across Elgin County and further afield too. Responsibilities include dynamic risk assessment and safety planning; holding the space for each person to be heard and believed; facilitating crisis de-escalation, counselling, and care plans; ensuring support occurs in a warm, safe, and welcoming residential setting; and delivering practical support and information to help each woman in their pursuit of safety from harm.

Qualifications needed for this role include a strong commitment to and alignment with the vision, mission, values, and framework of the agency. A steady and nimble spirit is also necessary to be comfortable with and remain grounded on days when things go differently than planned. You will also require:

  • Sound analysis of the societal issue of violence against women including its impact on both women and children.
  • Excellent communication and relationship building skills effective both in person, on the phone, and as part of a team.
  • Demonstrated ability in dynamic risk assessment, safety planning, crisis support, and system navigation.
  • Knowledge of criminal and family law and the local service system pertaining to women who have been abused and their children
  • Post-Secondary Degree or Diploma in Social Work, Social Services, or equivalent.
  • Work experience in a residential setting and/or related social service is preferred.
  • Proficiency in office computer programs (Word, Outlook, Excel)
  • Ability to lift up to 30lbs.


Clear current Criminal Reference Check, current CPR/First Aid certification, valid driver’s license, and access to a reliable vehicle are mandatory. Working a variety of shifts including days, afternoons, nights, and weekends is required to support delivery of 24-hour services.

Please apply by submitting a PDF copy of your resume and cover (in one document) via email to info@vawsec.on.caattention Yasmine Didi, Administrative Coordinator. We thank all applicants. Only those selected for an interview will be contacted.

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