HIV Case Manager

Who You Are

  • Are you a culturally sensitive social services professional committed to building trust-filled relationships using a client-centred and non-judgmental approach to your work?
  • Are you prepared to use your humility and compassion to connect and build rapport with the individuals in a true outreach role?
  • Would you thrive working within a collaborative and integrated team across key programs that serve our diverse client base?
  • Are you ready to identify the individual and collective needs of clients and develop and implement services, programs and activities to address those needs based on an empowerment and harm reduction model?

If so, we may have just the right opportunity for you…

What You Will Do

  • Provide direct services to people living with, affected by and at risk of HIV/AIDS to address issues of personal health and well-being, and to improve access to appropriate community services.
  • Conduct intake and needs assessments to develop client centered approaches to care in community settings, including hospitals and clients' homes to maximize accessibility of services.
  • Provide support to individuals residing at our John Gordon Home program with a primary focus on ensuring individuals are engaged in securing stable housing well before discharge.

What You Will Bring

  • A post-secondary degree or diploma in social services, social sciences, or a related field and/or 2 years of work experience in case management, supportive counselling services or a related field.
  • A working knowledge of harm reduction principles, substance use, addictions, sexual health, sex work and the City of London’s “Housing First” approach.
  • A strong knowledge and understanding of the impacts of stigma on people who are living with, at risk of or impacted by HIV/HCV, may be vulnerable and marginalized, and may be experiencing challenges related to mental health, addictions, and homelessness.
  • A strong ability to build rapport with clients and engage with and relate to culturally, linguistically, ethnically, spiritually, racially, and geographically diverse communities.
  • A strong knowledge of community resources and social service agencies in London with the ability to identify and understand intersectional factors that impact the health and wellbeing of diverse communities of people.
  • Health education and promotion knowledge and skills, including program development and implementation skills, group facilitation and presentation skills, and community event coordination/delivery and community engagement skills.
  • Excellent interpersonal, communication and problem-solving skills with the ability to deliver effective conflict resolution and crisis intervention techniques.
  • The ability to occasionally work irregular hours such as evenings and weekends in a variety of social and physical settings.
  • A valid driver’s licence with the regular use of a reliable vehicle for work-related duties, preferred.
  • First Aid/CPR, BLS and Naloxone training considered an asset.
  • A satisfactory vulnerable sector police check (VSC).

What We Offer

  • A supportive and inspiring workplace that has the courage to do what is right.
  • A comprehensive group benefits package, including health, dental, vision, EAP, etc. as well as retirement benefits.
  • Generous paid-time off provisions.
  • A starting salary of $41,500.00.

Who We Are

Regional HIV/AIDS Connection (RHAC) is a volunteer driven, non-profit, community-based organization serving London and the six surrounding counties – Perth, Huron, Lambton, Elgin, Middlesex and Oxford. We are community inspired and dedicated to positively impacting the lives of individuals and diverse communities living with, at-risk for or affected by HIV/AIDS and Hepatitis C. Our philosophy includes adherence to The Ontario Accord/GIPA (Greater Involvement of People Living with HIV/AIDS), anti-racism/anti-oppression, sex positivity, principles of harm reduction, holistic health and civil society.

RHAC is committed to and adheres to the principles of the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), Employment Standards, the Pay Equity Act, the Occupational Health and Safety Act and all other applicable legislation. We are committed to integration and to removing barriers to accessibility in the workplace. Additionally we support and encourage applicants on the basis of any of the protected grounds under the Human Rights Code including but not limited to individuals age, gender identity, race, ethnicity, (dis/)ability, or sexual orientation. RHAC acknowledges that equitable access to employment is an agent in social change.

RHAC recognizes that a diverse work force is critical to accomplishing our mission. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives. As such, we strongly encourage applicants to apply who are living with HIV/HCV, have lived experience with substance use, addiction or sex work, who identify as a member from the First Nations, Inuit or Métis communities and who are from the LGBTQI2S and BIPOC communities and other diverse backgrounds that meet the requirements of the job posting. We suggest applicants introduce themselves, their stories and lived experiences in their cover letter to their level of comfort.

Application Instructions

Please provide a resume and cover letter indicating your interest in this role, including where you saw this posting. Applications may be submitted online through our Indeed job posting:

The application deadline is May 24, 2022 at 9:00 am.

We appreciate all submissions. Due to the volume of applications, only those selected for an interview will be contacted. No phone calls please.

RHAC is dedicated to maintaining the health and safety of all our staff. Our infection prevention and control strategies include the expectation that all staff have received two valid doses of a COVID-19 vaccine. Therefore, confirmation of vaccination status will be required for successful applicants.

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