Canadian Centre for Men and Families - Client Intake and Management Officer

Time Commitment: 
Long-Term (6+ months)
Deadline to Apply: 
Saturday, October 31, 2020
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The Canadian Centre for Men and Families is looking for a Client Intake and Management Officer to complete intake for new participants, ensuring program eligibility, and assessing immediate and longer-term participant needs and goals. The chosen candidate will provide crisis intervention counselling and support, including completing suicide risk assessments, and creating safety plans with participants dealing with abuse and violence. They will assist clients to access third party resources, such as housing, shelter, income assistance, employment support, legal assistance and other resources. 

The ideal candidate will have experience working in drop-in settings, working within a peer-support framework, or experience providing counselling and support related to such issues as homelessness, mental health, trauma, transitioning and/or coming out, substance use, family support, accessing legal support, housing, employment and education

The Canadian Centre for Men and Families is a unique new facility operating as a mental health and social service hub for boys, men, fathers and their families.  We provide free counselling and therapy, support groups, legal assistance, mentorship, father involvement programs and services for victims of domestic abuse.  Visit our website at www.menandfamilies.org/ontariowest 


Required Qualifications/Training: 
Able to work with confidentiality, collection of data and completion of case file documentation as required.
Education or experience in social work, Psychology, Social Service Work, Community Health or a related program
Ability to manage conflict, crisis and escalating situations calmly and confidently
Skills Preferred: 
Knowledge and experience working with boys, men and fathers
Demonstrated ability to work independently and within a team, to problem solve, and to remain flexible and able to adapt within a busy and changing environment
Master Degree in social work (MSW), Psychology, Social Service Work, Community Health or a related program and/or an equivalent combination of education/experience or working toward this professional accreditation.
Experience working in drop-in settings, working within a peer-support framework
Excellent written and verbal communication and organizational skills

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