Hospitality Coordinator

Time Commitment: 
Long-Term (6+ months)
Deadline to Apply: 
Monday, November 9, 2026
Add to Calendar

The Hospitality Coordinator supports the comfort, care, and overall experience of performers, sponsors, volunteers, guests, partners, and other festival participants. This role helps ensure that hospitality areas are organized, welcoming, properly supplied, and responsive to the needs of the people helping bring Island Fest London to life.

The ideal candidate for this role is organized, dependable, welcoming, calm under pressure, and genuinely has a flair for exceeding guest expectations.  The Hospitality Coordinator notices what people need before they have to ask. You are warm, organized, dependable, and comfortable moving between planning details and hands-on event support. You thrive in a fast-paced public environment and truly understand the philosophy of guest service.

Key Responsibilities

• Coordinate hospitality arrangements for performers, sponsors, VIP guests, volunteers, partners, and other approved festival participants

• Help plan and maintain performer and guest hospitality areas, including refreshments, water, snacks, supplies, seating, signage, and basic amenities

• Coordinate hospitality needs with the Operations, Entertainment, Sponsorship, Volunteer, and other festival teams

• Help collect, organize, and communicate approved hospitality requirements, schedules, dietary considerations, accessibility needs, and other relevant information

• Support performer check-in, guest welcome, hospitality room access, and on-site hospitality service during festival hours

• Monitor hospitality supplies and help track inventory, purchases, donations, and usage within the approved event budget

• Assist with sponsor and VIP hospitality, including welcome support, reserved areas, credentials, and approved sponsor commitments

• Help maintain clean, organized, respectful, and inclusive hospitality spaces and promptly escalate safety, accessibility, or participant concerns to the appropriate lead


Required Qualifications/Training: 
We are looking for someone who brings both professional capability and genuine enthusiasm for community and culture. You do not need previous experience in this role, but exhibit the ability to figure things out, follow through, and show up.
Loves helping people feel welcome — you naturally notice what guests, performers, and volunteers may need
Stays calm under pressure — you can adapt when schedules change or unexpected needs arise
Is proactive and dependable — you see what needs attention, take initiative, and follow through
Takes pride in the details — you understand that water, clear information, a stocked hospitality area, and a welcoming greeting can make a big difference
Works well with people — you communicate respectfully with performers, sponsors, volunteers, vendors, partners, and attendees
Skills Preferred: 
Strong communication, interpersonal, and customer-service skills
Experience coordinating food, refreshments, supplies, or hospitality areas
Familiarity with event schedules, check-in processes, or backstage/green-room environments
Familiarity with multicultural community environments
Strong organizational and inventory-tracking skills
Comfortable working in a busy live-event environment
Comfortable working independently and as part of a team
Professional, adaptable, and solutions-focused
Additional Opportunity Information: 
This role offers the opportunity to gain hands-on experience in hospitality and event management, community engagement, and guest satisfaction while contributing to meaningful cultural experiences.

Whether you're looking for volunteer opportunities,
networking events or a job in the nonprofit sector, we can help.

VolunteerEventsJobs