Operations Assistant

Time Commitment: 
Long-Term (6+ months)
Deadline to Apply: 
Monday, November 9, 2026
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The Operations Assistant supports the planning, coordination, and smooth delivery of Island Fest London across pre-event preparation, festival-day logistics, volunteer coordination, vendor support, supplies, schedules, and on-site operations.

This role is ideal for someone who is organized, practical, proactive, calm under pressure, and passionate about creating a safe, welcoming, and well-run community festival.

You love creating order out of chaos. You are proactive, dependable, and take pride in follow-through. You thrive in collaborative environments and are energized by multicultural community events and live festival experiences.

Key Responsibilities

• Support the planning and execution of festival operations from preparation through event close-out

• Maintain operational checklists, timelines, schedules, task trackers, and day-of run sheets

• Assist with vendor, performer, sponsor, volunteer, and community partner logistics and communication

• Support volunteer coordination, including schedules, check-in, assignments, and on-site questions

• Help coordinate supplies, equipment, signage, credentials, tables, waste/recycling, and other operational materials

• Assist with venue setup, site readiness, wayfinding, guest flow, and breakdown/clean-up activities

• Support on-site problem solving and escalate safety, accessibility, or operational concerns to the appropriate lead

• Keep operational records, contact lists, inventory notes, incident documentation, and post-event follow-up organized
Required Qualifications/Training: 
Fast-paced event environment requiring adaptability, professionalism, and physical activity on event days
Ability to maintain a cool head, and even temperament when dealing with stressful situations
Skills Preferred: 
Previous event, festival, nonprofit, or community coordination experience
Strong organizational and time management skills
Experience coordinating volunteers or teams
Reliable communication and follow-through
Experience with vendor, venue, supplier, or logistics coordination
Familiarity with Google Workspace, spreadsheets, calendars, or task-management tools
Comfortable coordinating multiple tasks and priorities
Able to work independently and as part of a team
Ability to maintain a positive outlook and composure dealing with multiple people and varying degrees of urgency
Previous experience with remote food and beverage service would be an asset, but not required
Professional, adaptable, and solutions-focused
Additional Opportunity Information: 
We are looking for someone who: Brings both professional capability and genuine enthusiasm for community and culture. Is the kind of person who figures things out, follows through, communicates clearly, and shows up fully. Loves creating order out of chaos — you are energized by complex logistics and find satisfaction in a well-executed checklist Is proactive and dependable — you notice what needs attention and follow through without constant reminders Thrives in collaborative, fast-paced environments — you communicate clearly, adapt quickly, and stay calm under pressure Takes pride in the details — you understand that small operational details can make a major difference to the attendee experience Is community-minded — you enjoy working with volunteers, vendors, performers, partners, and diverse community members Is solutions-focused — when something does not go to plan, your instinct is to find a safe, practical way forward

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