The Volunteer Coordinator is responsible for helping recruit, organize, communicate with, and support the Island Fest London volunteer team before and during the festival. This role helps ensure volunteers know where they need to be, what they are responsible for, and who to turn to — creating a welcoming, organized, and positive experience for both volunteers and the wider festival team.
This role is ideal for someone who enjoys helping people feel prepared and supported, can keep track of details without losing sight of the bigger picture, and stay calm when plans change.
Key Responsibilities
|
• Support the planning and execution of the festival volunteer program |
|
• Help recruit, onboard, train, schedule and coordinate volunteers leading up to festival dates |
|
• Coordinate volunteer schedules, shifts, check-in times, and coverage needs |
|
• Communicate volunteer expectations, responsibilities, locations, and event-day information |
|
• Organize volunteer orientation, briefing, or training materials as required |
|
• Act as a key point of contact for volunteers before and during the festival |
|
• Coordinate volunteer check-in and help distribute assignments, badges, shirts, or other materials |
|
• Monitor volunteer attendance and help arrange coverage for late arrivals, absences, or changing needs |
|
• Work closely with festival leadership and other coordinators to identify staffing gaps and priorities |
|
• Support volunteers on-site and help resolve questions or issues in a professional, solutions-focused manner |
|
• Assist with volunteer recognition, appreciation, and post-event follow-up |