Data Entry & Administrative Assistant
WILL Employment Solutions is looking to add a valuable network-building individual to our team. Reporting to the Manager, Building & Administration, the Data Entry & Administrative Assistant will be responsible for entering client and employer data into databases as per contractual requirements, preparing, reviewing, and/or editing various forms of correspondence. This position performs file/data audits and quality assurance and will assist in the compilation of data for various reports.
WHO ARE YOU?
- 2 years experience in a related role or in customer service.
- Accurate data entry skills and ability to manage data, analyze information, and create reports.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Excellent written, verbal, and nonverbal communication skills.
- Experience using database platforms.
- Organized with good time management skills and the ability to adapt to changing priorities.
- Ability to multi-task and complete projects with frequent interruptions.
- Ability to handle conflict and defuse situations.
- Ability to work in a team environment as well as independently.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Cross-cultural competency with an ability to interact and work effectively with people from different cultures and backgrounds.
- Professional demeanor and ability to handle confidential information.
OUR ASK?
- Conduct data entry, data quality assurance, and general administrative duties.
- Pull data reports from internal Tracker database and update third party funder databases on client and employer activities per contractual requirements and internal business rules.
- Liaise across all teams and services to troubleshoot issues with missing data capture.
- Review and audit client and employer files and request missing information in order to update, open or close files.
- Actively connect new clients with System Navigation Team for intake and referrals.
- Create, develop and submit data reports.
- Prepare, review and/or edit various forms of correspondence such as data reports, presentations and publications.
- Organize, maintain, and coordinate data and office records and files.
- Process general office duties including photocopying, faxing, filing, and shredding.
- Accurately and appropriately file correspondence.
- Provide routine administrative and clerical support to service delivery across the organization and its projects.
- Provide Front Desk coverage including all reception desk duties and phone coverage.
- Maintain up to date knowledge of all services and programs offered by WILL and effectively communicate promote them to clients and potential clients.
- Intentionally and strategically collaborate across WILL programs to support the achievement of the WILL mission and vision.
- Maintain a high level of confidentiality in all interactions.
- Serve as a point of entry person and distribute client files among other administrative team members.
WHY US?
- Awesome co-workers and meaningful goals.
- Health & dental benefits and pension program.
- Professional development opportunities.
- A salary range of $19.34 - $21.04 per hour.
- Generous paid sick time and vacation time.
If you would like to work with us, we would love to hear from you. Simply send your resume and cover letter by Friday, May 24, 2024, at 12pm (Noon) to:
Hiring Committee/ Data Entry & Administrative Assistant
c/o WILL Employment Solutions
141 Dundas Street, 4th Floor
London, ON N6A 1G3
Fax: 519-663-5377
Applicants may also choose to submit application electronically to careers@willemployment.ca. Please reference: Hiring Committee/ Data Entry & Administrative Assistant in subject Line.
WILL Employment Solutions values diversity in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We strive to foster a workplace in which all individuals maximize their potential, regardless of their differences. We are committed to providing accommodations for person with disabilities. If you require an accommodation to complete this application, we will work with you to meet your needs. Accommodation may be provided at all stages of the hiring process.
Please note that although we thank all applicants, only those being considered for interview will be contacted.