Mission Services of London is a non-profit social service agency dedicated to serving residents of London and Middlesex County with compassion and dignity. Quintin Warner House, of Mission Services of London, has an opening for a Full-Time Night Staff Position. This position will report to the Program Supervisor.
Duties and Responsibilities:
To offer ongoing care and support of the men within the QWH program with the following responsibilities:
- Provide administrative support where needed including data entry, filing, photo-copying.
- Respond to resident/client needs by providing direct assistance and support.
- Provide timely, concise and accurate documentation of resident/client centered activities in accordance with required information.
- Build positive relationships with residents/ clients by supporting the ongoing needs of residents through crisis intervention, listening and support in accordance with MSL guidelines and values.
- Supervise and offer support during evening and morning chores.
- Provide supervision in all resident occupied areas at QWH, ensuring compliance to House Rules and documenting any interventions required.
- Conduct routine security rounds, ensuring a safe and healthy and secure living and working environment.
- Evacuate building, identify source and call appropriate authorities in the event of a fire or emergency.
- Receive donations and ensure delivery to appropriate area.
- Food inventory, product ordering.
- Cleaning, meal preparation, minor maintenance.
- Responding to crisis phone calls.
- Health and safety checks.
- Distribution of medications.
Qualifications:
- Graduate of Secondary School; Community College preferred.
- Knowledge of WHMIS, First Aid, CPI and Microsoft Office (Word, Excel).
- 1-2 years experience working within a social service agency with some knowledge of Addiction issues.
- Ability to deal pleasantly and effectively with a wide range of people of different ages and cultures.
- Proactive crisis intervention and problem solving skills with the ability to respond to crisis situations in a calm, professional manner making timely decisions regarding reaching out for help from police, fire, ambulance, etc.
- Organizational skills with ability to handle multiple demands simultaneously.
- Good listening and interpersonal skills.
- Physically fit, as some lifting may be required.
- Ability to work both independently and as a member of a team.
- Act in accordance and harmony with MSL Mission, Vision and Values.
- Knowledge of French would be an asset.