Mission Services of London is a non-profit social service agency dedicated to serving residents of London and Middlesex County with compassion and dignity. We are currently hiring a Full-Time Rehabilitation Counselor to join our team. In this role, you will provide support in participants' housing search, crisis counseling as needed, and ongoing support. The position reports to the Direct Care Supervisor.
Responsibilities:
- To ensure clients are “paper ready” (holding a current VI-SPDAT, personal identification, and confirming income security) within the Housing First model.
- To match participants to housing agencies and assist client in housing search.
- Provide support to residents/clients in the development and achievement of personal goals and objectives.
- Develop one-time and ongoing educational /informational /recreational sessions for residents/clients in consultation with other staff.
- To provide applicable referrals to community agencies/resources with follow-up and advocacy. Facilitate efficient and positive service connections within the Men’s Mission and Mission Services of London as well as between Men’s Mission and other community agencies.
- Maintain ongoing communication with staff regarding relevant resident/client information for developing Plans of Care and ensuring a safe and positive stay in shelter.
- Tracking client’s financial circumstances, determining eligibility and monitoring changes and pay-for-stay requirements.
- Maintain resident/client files documenting process of engagement, establishment of goals and objectives and progress being made.
- Provide timely, concise and accurate documentation of resident/client centered activities in accordance with required information.
- Provide monthly breakdown of caseload numbers and other reports as requested.
- Develop positive service linkages with community agencies/resources, resulting in seamless service to residents/clients.
Qualifications:
- Diploma or degree in Human and/or Social Services.
- 2-3 years’ experience in Case Management/Rehab Counselling, (residential setting preferred)
- Able to work effectively with diverse male populations.
- Skilled in crisis intervention, conflict resolution, and use of diagnostic tools.
- Strong critical thinking and analytical skills.