Mission Services of London (MSL) is a Christian faith-based, not-for-profit social service agency dedicated to supporting individuals in need and fostering hope, stability, and opportunity in the London community.
We are currently seeking a caring and committed Resident Care Worker for a full-time night shift position at our Men’s Mission shelter.
Duties & Responsibilities:
- Registration of new and returning clients.
- Orientation of new clients.
- Monitoring (i.e.: conflict intervention and resolution, security, etc.) and support (i.e.: responding to the needs of residents, crisis intervention, listening, etc.).
- Administration of medications.
- Appropriate and accurate record keeping.
- Respond to incoming phone calls and inquiries at the front door by transferring calls/inquiries appropriately or providing direct service.
- Greet all visitors and oversee the sign-in / sign-out process.
- Communicate concerns or incidents promptly to the Supervisor and/or Senior RCW.
- Distribution and proper record keeping of the Guest Meal program.
Qualifications:
- Graduate of Secondary School (Community College preferred)
- Experience working within a social service agency
- Physically fit, as some lifting may be required (20+ lbs.)
- Strong verbal and written communication skills
- Good listening skills
- Flexibility and a willingness to respond to the needs of those in the shelter
- Ability to work both independently and as a member of a team
- Current First Aid/CPR and CPI certificates (asset)
- Second language skills (asset)
Position Details:
Full Time – Night Shift (11:00 pm - 07:00 am)