Systems Navigator

COME WORK WITH US!

The Systems Navigator provides intake services for new clients, and provides a comprehensive assessment of their strengths, capacities and needs, based on the social determinants of health. They will assist clients in navigating the broader health care system while also establishing and maintaining a strong relationship with community partners. The Systems Navigator also coordinates physician engagement and delivery of service to clients across a continuum of care, facilitating and ensuring the achievement of quality health outcomes.

WHAT’S IN IT FOR YOU?

  • A Psychologically Safe and Inclusive Workplace
  • 100% employer-paid health and dental benefits • Healthcare of Ontario Pension Plan (HOOPP)
  • Paid sick and emergency time
  • Paid vacation starting at 3 weeks and increasing to 6 weeks
  • Paid time to promote physical and mental wellbeing

REQUIRED QUALIFICATIONS

  • Completion of postsecondary education in social services or related health care discipline
  • Minimum 3 years of experience in community, health and/or social services working with highly vulnerable people
  • Ability to assess and evaluate clients’ health and social needs, as expressed by the client
  • Experience in fostering and maintaining strong relationships with community partners
  • Extensive knowledge of community-based services and resources
  • Knowledge and understanding of forms that need to be completed to assist clients across the system
  • Ability to work with people of diverse backgrounds with an inclusive and anti-oppressive lens
  • Excellent written and oral communication and interpersonal skills
  • Strong computer skills, including the use of Office 365 products and Electronic Medical Records (Telus Practice Solutions Suite currently in use)

PREFERRED SKILLS

  • Awareness and understanding of the social determinants of health
  • Ability to practice from social justice, trauma and violence informed care, and harm reduction frameworks
  • Flexibility to work both in clinic and out in the community
  • Ability to work alongside partner agencies
  • French and other language skills are considered an asset in supporting the communities we serve

APPLY NOW

Submissions will be accepted until end of day August 23, 2024.

The Health Centre is committed to hiring staff that reflect the diversity of the clients and community that we serve. Should you require an accommodation in making an application, please contact our office. We thank all applicants for their interest, only those selected will be contacted.

Due to the vulnerability of our client populations it is a condition of employment that the successful candidate submit a Vulnerable Sector Police check to Human Resources.

ABOUT US

For more than 30 years, the London InterCommunity Health Centre has provided health and social services to those who experience barriers to care including poverty, homelessness, language or culture, and complex and/or chronic health conditions including mental health and addictions.

Today, with four busy clinics in three of London’s most under-served regions, the organization is viewed as a community leader in newcomer health, care of marginalized women, issues of health equity, client-led service development and the advancement of partnerships that improve access to vital services for people who are at the margins in our community.

Candidates are encouraged to learn more about the Health Centre and explore our web presence by visiting us online at www.lihc.on.ca, following us on Twitter @HealthCentre or on Facebook – London InterCommunity Health Centre

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