About Us
Single Women in Motherhood (S.W.I.M.) is a non-profit organization dedicated to offering single mothers hope, support, and guidance. We empower them to achieve a safe and secure future for themselves and their families through positive programs that promote financial, emotional, and personal growth, self-worth, and intellectual development. Our mission is to enrich the lives of single mothers and their families through accountability, responsibility, and a positive approach to personal development.
Why Volunteer with S.W.I.M.
Volunteering with S.W.I.M. offers you the opportunity to make a meaningful impact in the lives of single mothers and their families. You will be part of a supportive community, develop new skills, and contribute to a cause that makes a real difference. Whether you have a few hours a week or can commit to longer-term projects, your contribution will be valued and appreciated.
About Us
Single Women in Motherhood (S.W.I.M.) is a non-profit organization dedicated to offering single mothers hope, support, and guidance. We empower them to achieve a safe and secure future for themselves and their families through positive programs that promote financial, emotional, and personal growth, self-worth, and intellectual development. Our mission is to enrich the lives of single mothers and their families through accountability, responsibility, and a positive approach to personal development.
Why Volunteer with S.W.I.M.
Volunteering with S.W.I.M. offers you the opportunity to make a meaningful impact in the lives of single mothers and their families. You will be part of a supportive community, develop new skills, and contribute to a cause that makes a real difference. Whether you have a few hours a week or can commit to longer-term projects, your contribution will be valued and appreciated.
Job Overview
In this role you will be responsible for presenting a positive image for our organization as a frontline worker. You will be responsible for meeting with existing clients and their children, signing up new single moms, answering telephone calls, chats, and emails; supervising children in the Little Fish Program, and providing additional support as needed.
Responsibilities and Duties
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Greet visitors including new clients, existing clients, community members, and/or contractors.
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Prepare, key in, edit, and proofread correspondence, invoices, presentations, and reports.
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Schedule and confirm appointments and meetings of the agency including the Executive Director.
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Set up and maintain manual and cloud-based information filing systems.
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Update client sheets in our database.
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Update active volunteer files and close inactive volunteer files.
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Determine and establish office procedures.
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Handle all incoming phone calls, emails, and chat messages, as well as make outgoing calls to clients and communicate with community partners.
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Send out forms and program brochures to new clients.
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Record and prepare meeting minutes.
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May compile data, statistics, and other information to support research activities.
Requirements
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Completion of secondary school education
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Completion of a 1 or 2 year college administration program.
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Demonstrated experience in administration and/or a desire to learn.
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Must have problem solving, critical thinking and excellent time management skills.
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Strong organizational skills with the ability to manage multiple tasks simultaneously.
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English fluency in communication both written and verbal.
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Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
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Proficiency in Google Workspace and Canva is preferred.
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Passion for supporting single mothers and advancing our organization's mission.
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CPR/First Aid Certification (considered an asset).
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Criminal Reference and Vulnerable Sector Checks.