Volunteer Food Cupboard Assistant

Name of Program: Basic Needs and Advocacy Services
Duration: 3 months and above
Hours Required: 1-4 Shifts per week (Monday-Friday; 9am-1pm/1pm-5pm)

Key Responsibilities:

• Assisting with the front desk of CNRC to ensure all participants making inquiries and requests for CNRC services are looked after promptly with dignity and respect.
• Handing out food cupboard items to participants according to CNRC policy.

Key Tasks

• Sit at the front desk at CNRC to greet participants seeking service.
• Redirecting participants according to need or request.
• Explaining rules of food cupboard access.
• Recording relevant qualifying and use information from participant requesting food cupboard items.
• Accessing food cupboard to collect items requested and giving them to participant.
• Making participants aware of other CRNC services which may be of assistance.
• Ensuring food cupboard inventory is reviewed at end of shift and items requiring. restocking are appropriately noted for staff/shopping volunteer.

Skills and Attributes Required: 

• Friendly, compassionate, non-judgmental person able to communicate clearly what is offered at the food cupboard and the terms of use of the food cupboard.
• Able to observe and enforce terms of use as well as behavioural issues in a calm manner. Familiarity with de-escalation tactics an asset.