Administrative Associate - Customer Service Representative

Administrative Associate - Customer Service Representative

(Full-Time and Part-Time)
Currently Hiring!!
Are you a dynamic, energetic, and creative individual looking to build a fulfilling career supporting customers?
Join the Growing LEADS Team!

Requirements – you must have: 

  • Post-secondary diploma in the related fields;
  • Proficient in Microsoft Office Suite with strong data management skills;
  • A typing speed of at 50+ wpm with high accuracy;
  • Demonstrated customer service with a well-defined sense of diplomacy, including conflict resolution and people management skills;
  • Ability to complete administrative tasks, data entry and documentation, in a timely and organized manner;
  • Ability to maintain the strictest confidentiality;
  • Ability to build and sustain effective working relationships with clients, family members, and the public.
  • Demonstrated reliability, punctuality, and a strong attendance record;
  • High degree of resourcefulness, flexibility, and adaptability;
  • Able to effectively communicate both verbally and in writing;
  • High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts;
  • Demonstrated excellence in organization and time management skills;
  • A current satisfactory Vulnerable Sector Criminal Screening is required;
  • Must be legally entitled to work in Canada, and
  • Must be able to provide proof of two doses of COVID-19 vaccination or documentation for a medical exemption or reason related to protected grounds under the Human Rights Code as per Provincial Health Care regulations
  • Bilingual in French or other languages and First Aid and CPR certification is an asset.

LEADS offers competitive salary packages, a positive work environment, and opportunities for career growth. Full-time salary ranges from $38,000 to $40,000 annually, with immediate access to an Employee Assistance Program, additional health benefits after six months, and RRSP contributions after three years of service.

If you enjoy working in an environment that include: 

  • A diverse, equitable and inclusive work environment and culture;
  • Continuous learning and professional development opportunities;
  • Influencing others and teamwork;
  • Interacting with individuals, family members, staff, visitors and government agencies;
  • Manual dexterity required to use desktop computers and peripherals;
  • Overtime as required, and
  • Intermittent physical activity, including walking, standing, sitting, and lifting up to 20kg.

Apply today!  
Full-time (35 hours per week) and part-time Administrative Associate positions are available in 
London, Ontario.

Qualified applicants should send a cover letter outlining their interests in the 
Administrative Associate role along with a resume to:  
hiring.committee@leadsservices.com  
(Please include “Administrative Associate” in the subject line.)

Please note: LEADS does not use artificial intelligence to screen or select candidates. Only those selected for an interview will be contacted.  Thank you for your interest.

More Information:
Always on the cutting edge and innovative in serving our communities, LEADS Employment Services provides specialized employment and skills development services for people with visible and non-visible disabilities and/or barriers in Southwestern Ontario.

Our primary goal is to meaningfully engage employers and individuals with disabilities and/or barriers to create and foster an inclusive, equitable and diverse workforce. LEADS has placed over 20,000 individuals in employment since its inception in 1986.

LEADS Employment Services is dedicated to recruiting and retaining an inclusive, diverse, qualified workforce. LEADS is committed to hiring practices that are fair and equitable and endeavour to provide accommodations in the recruitment and interview process upon request. If you are selected for an interview, please notify the hiring committee of your requirement for accommodation.

 

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